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NFR -- Driven to go the extra mile


Mortgage servicing professionals across the nation rely on NFR to provide field services with the integrity, commitment, professionalism and results-oriented focus for which we are known.

From residential inspections and preservation to REO maintenance and inspections, NFR makes field servicing fast, reliable and hassle-free. To appreciate the depth and quality of our solution, request a free, no-obligation demonstration of our Web portal. Contact NFR today to discuss our systems, procedures and unified focus on producing superior results for you.

Industry Links

CFPB – Consumer Finance Protection Bureau

FDIC - Protecting Sensitive Information

FDCPA - Fair Debt Collection Practices Act (PDF)

Gramm-Leach-Bliley Privacy Act – Federal Trade Commission Overview (

Gramm-Leach-Bliley Title V – Privacy Act Text (PDF)

Maine State Housing Authority Expense Reimbursement (PDF)

NFR Work Order Terms Glossary


HUD Mortgagee Letter 10-18 (PDF)

HUD Mortgagee Letter 10-18 FAQ's (PDF)

HUD Mortgagee Letter Index (

HUD Update 2008 – 31 (.doc)

Fannie Mae

Fannie Mae - Property Preservation Matrix and Reference Guide 11-12-2014 (PDF)

Servicing Guide Announcement SVC-2015-07

Servicing Guide Announcement SVC-2013-22

Freddie Mac

Exhibit 57 – Effective 10/20/14 (PDF)

Bulletin 3-17-14


VA Regs - Circular 26-09-12 (PDF)

Aware of a new ordinance or regulation? Please send to



NFR Mortgage Field Services - Property Preservation, Inspections, Registration, BPO
NFR Differences







NFR News

Texas Flooding


Just when we thought Texas was drying out, Hurricane/Tropical Storm Bill is hitting. Many states could be affected with this storm as it heads northeast. Contractors are already reporting flash flood warnings/road closures, with some areas being evacuated. 

NFR ELIMINATORS: Walking to Eliminate Violence


NFR participated in the Turning Points Network “Steppin’ Up to End Violence” 5k walk on Saturday, April 25, 2015. Employees and family members joined in and raised $8,645, making NFR the top fundraiser! Pretty impressive, considering it was our first time. The focus of the walk was to raise community awareness of Domestic Violence and to help eliminate it for good! A big Thank You to employees, family members, contractors, and friends who donated and/or walked!

Baltimore Riots


Contractors are reporting cars, homes, stores and malls have been looted, damaged or burned in the following zip codes:






These areas are unsafe and are blocked off by the National Guard.  Therefore, there will be a delay in work being performed.

Lawncuts on your mind?


Call NFR today for all your Lawncut and Field Service needs!

2015 Holiday Closings


NFR will be closed on the following days:

  • Thursday, January 1, 2015
  • Monday, May 25, 2015
  • Friday, July 3, 2015
  • Monday, September 7, 2015
  • Thursday, November 26, 2015
  • Friday, December 25, 2015


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