Bulletin 2023-17: Important Servicing Updates
In the latest Freddie Mac Guide Bulletin, issued on 08/09/2023, they made significant updates aimed at enhancing servicing operations and borrower support. Key highlights include the phased retirement of temporary COVID-19-related guidance, expanded expense reimbursement for vacant property preservation, increased approved amounts for attorney fees reimbursement, and clarity on contract noncompliance compensatory fees. Moreover, we provide comprehensive insights into the evolving landscape of servicing requirements. These changes are effective immediately unless otherwise noted.
For a detailed breakdown of the updates and their impacts, please refer to the full bulletin linked here.
Download a pdf of the guidelines and sequential updates here.
If you have any questions or need further assistance, please don’t hesitate to reach out to your dedicated Freddie Mac Customer Support Contact Center at 800-FREDDIE.