Mortgage Field Service Technology

NFR uses the most advanced mortgage field service technology to lessen risk for lenders and loan servicers. We leverages proprietary systems and client-centric tools to ensure the shortest time cycles possible. In the interest of automating processes and increasing efficiencies, we are fully compatible with top-tier technology interfaces including Black Knight, Sagent (Fiserv), and Aspen Grove.

Our Technology Services Include:

The Team

NFR’s Information Technology team has over 90 years of experience within the Mortgage Field Services industry including a myriad of software integration and delivery techniques, with combined Information Technology experience beyond 100 years.

Mobile Access

Mobile access for our nationwide contractor base is facilitated with strategic partnerships and tight integration with various industry leading Information Technology Service companies.

Data Privacy

Protecting our clients’ data is of the upmost importance to NFR. NFR’s primary production servers are located within corporate facilities with redundant power, bandwidth, A/C, environmental controls and multiple physical security layers. NFR also has a Disaster Recover site hosted by enterprise class hosting company. The facilities are designed to operate indefinitely without commercial power.

Data Backup

NFR’s strategy for backups include real-time replication of data between the primary and disaster recovery site. NFR has implemented a comprehensive security program and IT controls these include administrative, technical and physical safeguards to ensure confidentiality, integrity and availability of our clients’ confidential information. These security measures are, at minimum, tested with quarterly vulnerability scans and yearly exhaustive Network and Application Penetration tests.

Verification

The SSAE16 SOC 2 examination is performed annually to provide detailed information and assurance regarding the implemented controls. The findings are available to both current and prospective clients at their request.