Our Principles

No other field service provider has combined these fundamental principles so powerfully to the benefit of Mortgage Servicers. The result is simple: we make your job easier so you can efficiently manage your business.


The NFR difference can be summed up in three words: attention to detail. With a nationwide network of qualified, trusted independent contractors, NFR performs rigorous quality checks and detailed reviews to ensure that the comprehensive reporting you receive is accurate and actionable.


Timely, precise service is the cornerstone of NFR’s business. NFR’s national network of qualified, trusted independent contractors uphold our standards of being on-time and on-budget. These rigorously vetted contractors are the eyes, ears, and hardworking hands that have contributed to making NFR what it is today.


We are known for our willingness to go the extra mile. Our commitment to customer service is such that we make it a core component of our employee performance evaluations. Any questions or concerns from our clients are fully explored and resolved. In addition to being responsive, NFR is committed to resolutions that prevent reoccurrences. We are large enough to serve you and small enough to know you and your needs.


NFR leverages the latest systems and tools to ensure that clients enjoy the shortest time cycles possible. In the interest of automating processes and increasing efficiencies, we are fully compatible with top tier technology interfaces including Black Knight and Fiserv.